FAQs / Questions Parents and Others May Have

Who can stay?
Any family who has to travel a journey of 2 hours or more to Crumlin Children’s Hospital, and whose child is hospitalised or undergoing treatment as an outpatient for 5 days or more.

Do you have an age limit?
No, as long as they are a patient in the Hospital.

Can I make a reservation?
As we do not know when families will leave we do not take formal bookings you need to ring in advance with your date of admission. Then your name will go on the waiting list and we will do our best to accommodate you. If a room becomes available on that date you will be notified. Please get in touch a few days before admission, and we can advise you about availability.

What is the charge?
The cost for the family en-suite room is:

  • €10 per night for the room

What happens when I get to the House for the first time?
Upon arrival, a staff member will show you the House and explain the simple rules and regulations including fire procedures, entry and exit procedures and kitchen rules.

What facilities are provided in the House?
All families have their own bedroom with a private ensuite, TV and telephone. The remaining communal facilities in the House include:

  • Car parking
  • Laundry
  • Dining area
  • Lounge/Library
  • Toddlers room
  • Kitchen
  • Outdoor Toddlers Play area
  • Garden

Ronald House 1

What do I need to bring to the House?
Families should bring food, clothing, toiletries and anything else you would take on a trip away. Linen and towels are provided.

How long can families stay at a Ronald McDonald House in Dublin?
There is no time limit on length of stay – a family can stay as long as their child is in treatment.

What happens if we need to go home for a short break (e.g. for a weekend), can we keep the room?
Yes. You can vacate the room for a maximum of four nights, however you will be charged for this period.

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Are meals provided in the House?
Our #Cooking4Families programme enables us to provide a meal most days at no cost for our families. Companies like Salesforce, Accenture, Dell, Bank of Ireland volunteer their staff to provide food and cook. Companies like Dawn Meats, Tesco, Keelings provide product and our many volunteers cook meals during the week. The House has a large communal kitchen where your family can cook meals and eat together. Each family is allocated their own private cupboard and fridge/freezer units. We believe a good nights sleep and a home cooked meal once a day is essential for our families as they face a long and difficult day in the hospital.

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What special policies are there?
As the Ronald McDonald House provides a ‘Home’ for families with children in hospital, it is vital that everyone staying in the House or visiting is free of any communicable disease.

All guests are required to indicate any exposure to chicken pox or any other infectious diseases on the guest registration form.

In situations where the child on the ward has an infectious disease, e.g. meningococcal meningitis, then a doctor’s clearance must be obtained to confirm that the family members have been treated and cannot pass the disease on to anyone in the House.

If a family member staying in the House becomes ill with a communicable illness such as the ‘flu, they may need to seek alternative accommodation for themselves until such time as they are deemed well enough to return to the House.

This policy also applies to staff and volunteers.

New Hospital

New National Children’s Hospital

Is the House owned and operated by McDonald’s?
The Ronald McDonald House is owned and managed by RMHC Ireland, an independent registered charity – CHY12553.

All McDonald’s stores make an annual contribution to the administrative costs of RMHC Ireland. This contribution allows the charity to use much of the money raised to help children and their families around the country. McDonald’s customers and suppliers are very generous supporters of RMHC. Families who have stayed in The Houses are also long term and generous supporters.

What is happening with the New National Children’s Hospital ?
RMHC have worked closely with the Development Board for the New National Children’s Hospital  with a view to providing a New 53 Bedroom Ronald McDonald House alongside the Hospital when it opens in 2020. Plans for the new Hospital and the new House are currently with an Bord Pleanála. A decision should be available by May 2016.

Artist Impression New RMH

Artist Impression New RMH

I would like to volunteer?
Volunteers are always welcome. Read further information about volunteering on this page

How much does it cost to run the Ronald McDonald House?

It costs €400,000 to run and operate The Ronald McDonald House. The funds required are raised by our fundraising events (Cycle, Golf, Walk, Ball) Our fundraising efforts are supported by our charity partner, McDonald’s and their Suppliers and Customers. GSLS kindly manage the collection and counting of the coins collected from the Spinners and Collection Boxes in the Restaurants on a Pro Bono basis. Our Families are amazing supporters and fundraisers for The House. We receive no state funding.

Is there only one house?

There are two houses, the larger one is on the grounds of the Crumlin hospital and the other one is across the road at 45 St. Mary’s Drive – read more information about the houses but we always call them The Ronald McDonald House.

Who owns and manages the Ronald McDonald House?

The Ronald McDonald House is owned and managed by RMHC Ireland, an independent registered charity (CHY12553) which was set up in 1997. RMHC Ireland is the Irish chapter of the global Ronald McDonald House Charities (RMHC) based in Chicago.

The Charity here in Ireland is run by a Board of Trustees. All trustees and our CEO give their services and time on a Pro Bono Basis.